WELCOME TO FIFI CHAN
We’re not just about numbers — we’re about people.
At Fifi Chan, we believe data has a heartbeat. Every insight we uncover, every strategy we craft, and every story we tell is designed to honour human dignity while driving measurable growth.
Because success isn’t just what you achieve — it’s how you achieve it.
Market Research & Data Insights
Gain strategic advantage with our Analytics solution, harnessing powerful data-driven intelligence to unlock key business trends.
Enterprise & Supplier Development
We equip SMMEs with the tools to thrive—offering financial literacy, business model coaching, and compliance support that drives inclusive growth in corporate supply chains.
Training Solutions
Our training programs build capacity through customer service, credit education, and compliance workshops—supported by accredited, high-impact curriculum design.
Debt Collection & Recovery
We recover value with dignity. Our ethical, success-based model ensures brand-safe collections, early-to-late-stage recovery, and full regulatory compliance.
FEATURES
Looking for a results-driven Impact Agency?
Transform your business with our innovative approach to Impact-aligned Solutions.
We align business goals with human needs—using data, strategy, and ethical practices to drive growth that supports the UN Sustainable Development Goals (SDGs), especially in quality education, decent work, and reduced inequalities. We don’t just tick boxes—we move the needle.
WHAT WE DO
We Drive Results that Matter
Market Research & Data Insights
Audience segmentation
Behavioural mapping
Risk profiling
Retention strategies
Enterprise & Supplier Development
- Financial literacy
- Business model coaching
- Success stories in retail and supply chain integration
Training Solutions
- Customer service
- Credit education
- Compliance workshops
- Training program development
Debt Collection & Recovery
- 60+ day recovery
- POPIA/NCA compliant
- Success-only commission-based collections
CONTINENTAL EXPERIENCE
Customer-Centric Solutions
Elevate your business with our insight-driven services — tailored to solve complex challenges and deliver measurable impact across research, development, training, and recovery.
FEEDBACK
What Clients Think About Us
The consultant’s research helped us better understand the market potential in Ssaza.
Our products are now stocked in 8 new supermarkets, and our sales have grown from KES 660,000 to KES 880,000 in just one month — it’s really happening!
Having access to an expert in our field has been invaluable. The Buyer Persona Profiles, STP table, and process mapping tools have greatly improved both our daily operations and long-term strategy.
Following customer feedback from the marketing survey, we’ve successfully implemented: home delivery, improved packaging with labels, bulk purchase discounts of up to 18%, and a customer account system within the business.
